Shipping

Post Christmas Shipping Updates

All carriers are currently still under pressure with Royal Mail strikes and an overloaded system, we are working with different carriers to anticipate hold ups the best we can, but there may be a few extra days delay currently on your materials being delivered.

DISPATCHES WITHIN 48 HOURS FROM THE UK
QUALITY HANDMADE PAINT DIRECTLY FROM OUR STUDIO TO YOURS
UNBELIEVABLE COVERAGE USING THE HIGHEST QUALITY PIGMENTS
FULL & FREE ARTIST SUPPORT, HASSLE FREE RETURNS

NEXT DAY

We are here to support your creativity during the pandemic but have to work with care so please allow us an extra working day to pack your goodies before they can be sent out.

The studio is based in the UK and we send your paints out directly :)

If you haven't had a dispatch email within 2-3 days or you are concerned about your tracking and have any questions or concerns, please reach out to us and we can investigate this for you!

COVID + BREXIT SHIPPING

Standard shipping takes about 3-12 business days, but our shipping partners have are experiencing delays in processing as a result of the global pandemic COVID-19 and Brexit.

Any orders placed in the EU will be subject to additional VAT charges as they pass through customs and you’ll be contacted by the courier company or the customs.

Under €150 = Yes VAT but No customs duty 

€150 or more= Yes VAT and Yes customs duty (6.5%)

VAT is charged between 17-27% depending on your country.